Last Updated: January 1, 2024
1. Introduction
SingularityWave ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation platform and services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us, including:
- Name, email address, and contact information
- Company name and job title
- Billing and payment information
- Account credentials and preferences
- Communication preferences and marketing data
2.2 Usage Information
We automatically collect information about your use of our services:
- Log data, including IP addresses and browser information
- Device information and operating system details
- Usage patterns and feature interactions
- Campaign performance and analytics data
2.3 Third-Party Data
We may collect information from third-party sources to enhance our services:
- Public databases and business directories
- Social media platforms and professional networks
- Marketing partners and data providers
- Integration partners and connected services
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide and maintain our lead generation services
- Account Management: To create and manage your account and billing
- Communication: To send service updates, support responses, and marketing communications
- Improvement: To analyze usage patterns and improve our platform
- Compliance: To comply with legal obligations and protect our rights
- Security: To detect and prevent fraud, abuse, and security threats
4. Information Sharing and Disclosure
4.1 Service Providers
We may share your information with trusted third-party service providers who assist us in:
- Payment processing and billing services
- Cloud hosting and data storage
- Analytics and performance monitoring
- Customer support and communication tools
4.2 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
4.3 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes and government requests
- Protect our rights, property, and safety
- Prevent fraud and enforce our terms of service
- Protect the rights and safety of our users
5. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication measures
- Employee training on data protection practices
- Incident response and breach notification procedures
6. Data Retention
We retain your information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
- Improve our services and prevent fraud
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing activities
- Restriction: Request restriction of processing
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve our services and user experience
You can control cookie settings through your browser preferences.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Providing in-app notifications
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
This Privacy Policy is effective as of the date listed above and will remain in effect except with respect to any changes in its provisions in the future.